I have worked in the Public, Private and Charity Sectors. I am particularly skilled at helping individuals and small and medium-sized businesses (SMBs) to understand the key aspects of change and the processes to engagement to achieve that change. I can help you to increase productivity in your business through a series of business transformation and change management processes.
I am PRINCE 2 accredited, with over 20 years’ experience working in the Financial Industry and 15 years’ Project Management experience. Having working across various industries and charity organisations, I understand the challenges in recognising the need for change and how to best implement that change, whilst bringing your staff with you. I am skilled in Stakeholder Management and Engagement in promoting your business and developing networks and partnerships.
Working for Railtrack as the Programme Office Manager, I managed all functional areas within the programme office supporting the delivery of a programme of work with a budget of £54m and over 100 staff. I also worked for NatWest Bank for 15 years, engaged in customer service roles, debt recovery, business analysis and project management on a wide range of projects. In addition, I have worked for both National and Local Charities, I have undertaken Business and Quality reviews, and developed networks and partnerships with over 180 community groups. I utilise my Project Management skills in Change Management, Risks & Issues Management, Financial Control, Planning, Quality Assurance and Reporting in taking a practical approach when providing advice to businesses and when undertaking a Business or Quality Review.
I have delivered business transformation programmes for SMBs which included developing training for staff, implementing new policies and procedures, and introducing reporting tools and methods for measuring effectiveness of services delivered. I deliver coaching and mentoring, both to business leaders and employees. This ranges from coaching the CEO of a Cancer Charity to look at their structure, business objectives and method of delivering support to mentoring newly appointed managers to understand how to develop into the role of a manager/leader.
In addition, I manage a team of volunteers for a local organisation, for which I have developed a 10-month programme of delivery for approximately 80 young children. Engaging and utilising volunteers is a key aspect to be considered particularly in small businesses. I am also a trustee of a local charity, so am skilled in all aspects of charity governance.
Talk to me about reviewing your business, identifying areas for development and implementing change. Specifically Business Advice, Business Planning, Business Healthchecks, Workplace Wellness Reviews and coaching and mentoring.