Anita Gohil-Thorp

Building Resilience in your Work Space

Talk about stress is so commonplace in the 21st century that it is almost an expectation that the next person you meet is stressed. It does indeed affect a huge number of the population and it does not escape business owners, professionals, leaders or their staff. Whatever the source of (unhelpful) stress, can you afford not to talk about building resilience?

Beyond processes and systems, you and your people are key to the success of your organization. Without resilience, you risk higher levels of stress that then connect to performance, morale, retention and financial output.

The correct training, coaching and stress management tools can support in the management of stress and therefore, improve individual well-being and performance at work. For all businesses, this is good news.

At least 1 in 4 individuals suffer mental health issues in their lifetime with stress often being a starting point for further mental health concerns if not addressed or managed. With so many years spent at work, it is clear that stress can inevitably affect attendance and output at work.

City Mental Health Alliance 50% of long term absenteeism for non-manual workers is due to stress.

In 2017, the International Stress Management Association reported that “work-related issues contribute more to people’s stress levels than difficulties regarding relationships, health and finances combined”. It affects people at all levels in the workplace including professionals and non-manual workers, leading to possible

          ill health        greater mental health issues      anger           depression              sleep problems

higher blood pressure          anxiety              poor focus and concentration                   conflict

poor decision making           lack of direction       headaches    mistakes        absenteeism

poor motivation                lack of communication            poor teamwork               incomplete tasks

tension                 self-doubt                 lack of control                 productivity dips           withdrawal

                                                      the impact of stress – the triggers of stress

What’s the impact of this on you or your business?

Nick Baber, a director at KPMG who suffers from depression, stated in 2015

“…There is a danger that people work too hard and don’t get enough down time. That was a trap I fell into; I was enjoying what I was doing but was working crazy hours and not getting enough sleep or down time and it really compounded how I felt. Before you know it you suffer from burnout and fall over.”


3 Key Facts

  1. People who have some level of stress are simply not performing to their optimum.
  2. Stress distorts focus thereby impacting clarity for decision making.
  3. Stress can, and usually does, lead to unhelpful behaviours and emotions impacting performance and final output. It blocks potential and performance.


This hits your bottom line. Businesses of all sizes must consider the well-being of their staff if they are to prosper through their people. They must invest in supporting staff helping them to build resilience so that they, as a whole, can thrive.


The UK and Stress

Do you employ, or work with, adults ages 20-35? Millennials have the highest level of stress in terms of growing numbers year on year. In the UK, the Health and Safety Executive reported that work related stress, depression and anxiety continue to be huge issues affecting the workforce of Great Britain. It stems from various sources, some work related, others external to work.

Many people are failing to operate at their optimum levels and may have even settled into a comfortable performance level. Leaders who have reached their 40s or 50s often remark that they have not pursued outside activities due to stress and the commitment to their work. The potential is never exposed and the implications for the business of ignoring this are huge

The 2014  Review of evidence on employee wellbeing and its potential impact on workplace performance (Department of Business Innovation & Skills) also summarises that improvement in wellbeing of employees (for which coaching can actively play a part ) will result in


  • improved workplace performance
  • improvement in financial performance and profitability
  • enhanced labour productivity and
  • better quality of outputs or services.


As a business, what can you do differently to optimize the morale, build resilience and enhance the performance of your staff today?


Contact: For a taster of our coaching services, or to find out how Enterprise Wellness Services can support your business, contact us on

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